Privacy Policy

Our full privacy policy is subject to change without notice but it will always adhere to The General Data Protection Regulation 2016/679 regulation in EU law until notified otherwise here.

In short we only keep the information supplied to us when you place your order. We are happy to remove all your data at any point, simply send us an email or written letter to ask us to do so. Verbal requests will not be actioned.

Our current full text is as follows:

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.car-bootbox.co.uk (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address and phone number. We do not collect any of your credit card details as all payments are made through Stripe – a highly secure payment system.

If you choose to subscribe to future email campaigns from us, your name and email address will be stored remotely by our mailing list operator Mailchimp. If you wish to unsubscribe at any point you can simply click the link on the footer of any/all emails we send to you.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: - Communicate with you; - Screen our orders for potential risk or fraud; and - When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Squarespace to power our online store –you can read more about how Squarespace uses your Personal Information here:
https://support.squarespace.com/hc/en-us/articles/360000851908

We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here:
https://www.google.com/intl/en/policies/privacy/

You can also opt-out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

Finally, we may also share your Personal Information to comply with applicable laws and regulations, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@carbootbox.co.uk.